Built for SMBs · Microsoft 365

Email orchestration for teams that move fast

Enterprise platforms automate mail with heavy AI and long rollouts. Synchronised gives SMBs and growing teams the same outcome with rules, labels, and actions across Microsoft 365 and your tools, without the enterprise overhead.

Questions? Email maximdekock@synchronised.be

Map mail to action. Without the enterprise baggage.

Large organisations invest months in AI process platforms. SMBs need the same routing, labelling, and tool connections, on a timeline and budget that actually fits.

Without orchestration

  • Shared inboxes become bottlenecks, nobody owns the next step
  • Staff manually copy data from mail into CRM, ERP, or tickets
  • Outlook rules break silently and don't connect to other systems
  • Enterprise AI projects take quarters before anything goes live

With Synchronised

  • Rules label and route mail automatically across your mailboxes
  • Actions update connected tools when messages match, no copy-paste
  • Transparent conditions you control, not a black-box model
  • Connect Microsoft 365 and go live in days, not months

Turn “who handles this email?” into “already routed, labelled, and in the right system.”

Email orchestration designed for Belgian SMBs and teams between 10 and 250 people.

SMB-first · Self-serve or guided setup

Email orchestration that connects mail to your stack

Email orchestration turns incoming mail into structured workflows. Synchronised applies rules when messages match, adds labels for clarity, and runs actions in CRM, ERP, ticketing, and messaging, so your SMB runs lean without hiring an automation team.

0 Typical time to first live rule
0 Less manual triage on shared inboxes
Zero Enterprise rollout required

ROI in days, not quarters

No six-month discovery phase. Connect, configure, and automate on a timeline that fits an SMB.

1 hour

Connect M365

Link your tenant and pick the mailboxes that matter, support@, invoices@, or team inboxes.

1 day

Define rules

Build conditions and labels for your highest-volume mail patterns. Start small, expand fast.

1 week

Connect tools

Install connectors and trigger actions in CRM, ERP, or ticketing when rules fire.

Ongoing

Optimise

Use dashboard insights to refine rules and add automation as your team grows.

From inbox chaos to orchestrated workflows

Connect your tenant, define what matters, and let Synchronised handle the rest, across mailboxes and integrations.

1

Map your mail

Connect Microsoft 365 and see which inboxes drive most of the manual work, shared support, sales, or finance mail.

2

Automate with clarity

Deploy rules and labels your team understands. No opaque AI, just conditions you define and can adjust in minutes.

3

Connect your stack

Trigger actions in the tools you already pay for. Mail stays the trigger; your systems stay in sync.

Everything an SMB needs to orchestrate mail

The control of an enterprise platform, sized for teams that can't wait six months or hire a dedicated ops squad.

Core

Rules engine

Build powerful conditions on sender, subject, body, attachments, and more. Rules run continuously across connected mailboxes.

Smart labels

Apply consistent labels automatically so teams filter, prioritize, and report on mail without manual sorting.

Multi-step actions

Chain actions when rules match, notify, forward, update external systems, or trigger alerts including SMS where configured.

Multi-mailbox dashboard

Monitor activity across mailboxes from one workspace. See rule counts, trends, and usage at a glance.

Tenant workspaces

Each organization gets its own isolated workspace. Define automation per tenant with clear ownership and access control.

Connector marketplace

Extend mail automation into CRM, ERP, ticketing, and messaging platforms through installable connectors.

Usage insights

Track trends and mailbox activity over time. Understand what rules fire most and where automation saves the most time.

Built for SMBs

Right-sized for 10–250 person teams. Secure Microsoft 365 integration, tenant isolation, and pricing that doesn't require a procurement cycle.

Connect mail to the tools you already run

Synchronised is built to orchestrate email across your stack, not replace it. Install connectors and trigger actions where your data already lives.

Microsoft 365
Dynamics 365
Salesforce
HubSpot
Microsoft Teams
Slack
Twilio
Zendesk
Zoho
SAP

Need a specific integration? Tell us what you use. We're actively expanding the connector marketplace.

Frequently asked questions

Email orchestration connects your mail system to business tools and automates what happens when messages arrive. Synchronised lets you define rules, apply labels, and trigger actions across Microsoft 365 mailboxes, so email drives workflows instead of piling up in inboxes.

Yes. Synchronised is built for Microsoft 365 mail. Connect shared and user mailboxes, define tenant-level rules, and automate labels and actions across your organization.

Yes. Synchronised includes a connector marketplace so you can link mail automation to CRM, ERP, ticketing, messaging, and other systems. When a rule matches, actions can run in connected tools automatically.

Create an account at synchronised.app to explore the product, or request a demo for guided onboarding. For direct questions, email maximdekock@synchronised.be.

Enterprise platforms target large organisations with agentic AI, long implementations, and heavy change management. Synchronised is built for SMBs: transparent rules and labels you control, faster setup, self-serve signup at synchronised.app, and connectors to the tools SMEs already use, without enterprise pricing or timelines.

Yes. Synchronised is designed for multi-tenant deployments. Learn about our partner programme if you manage Microsoft 365 environments for multiple clients.

Ready to automate mail like an enterprise, at SMB speed?

Book a demo or start free at synchronised.app. We'll help you connect mailboxes, build your first rules, and link your tools within days.